Deposit: All reservations require a one night non-refundable advance deposit plus membership fees at time of booking. By February 1, 2016 a 50% deposit of the remaining balance is due. Full payment is due 4 weeks prior to your arrival.
Gratuity: A 5% gratuity is added to your final bill. Gratuity is based on accommodations and meals.
Membership Policy: As a 501(C)(3) charitable, nonprofit and membership organization we require a membership to either make a reservation or to purchase program fees. In addition to securing your reservation you will also receive informative newsletters and other mailings; as well as the ability to visit the campus throughout the year.
Cancellation Policy: Cancellations up to 31 days prior to arrival will receive a refund in the amount of your deposit minus one night’s stay. Cancellations 0-30 days prior to arrival: 50% of the deposit will be non-refundable; remaining 50% may be applied to another reservation during the current fiscal year or transferred to another guest. Full deposit minus a $150 processing fee may be refunded if space is resold. It is the guests’ responsibility to contact Silver Bay to verify if the space was resold. No billing adjustments will be made to reservation changes, due to late arrival and/or early departure, 0-30 days prior to arrival.
Guests who fail to cancel their reservation prior to their arrival date will forfeit all deposits.